JOIN OUR TEAM!

We are growing our team and couldn’t be more excited to invite a new dress obsessed friend into our Ivy Family!! Do you believe in fast-growing small businesses? Do you like to work with a small but close-knit team? Do you like to bring positive energy to the party? If these apply to you, keep reading.

Warehouse Associate 
part-time (20-25 hrs per week) // $12 per hr 
*flexible hours to accommodate school schedules  

We are on the hunt for a detail-oriented Ivy City Fan to join our amazing warehouse team in Draper, Utah! Getting product into the hands of our customers in a loving and timely way is the heart and soul of what we do. It's all in the details!! No experience required but a desire to work hard and be a positive force in the Ivy Fam is a must! This is a great entry-level position to learn the ins and outs of how a fashion e-commerce business works. 

The Specifics

• Pull, pack, and ship online orders with care and efficiency ensuring the correct product goes to the customer in a presentable way 
• Assist the warehouse team with inventory counts and organization 
• Open and inspect product returns and exchanges 
• Organize and complete local pick-up orders as needed 
• Get to know the product like the back of your hand 
• Help keep warehouse space neat and tidy 
• Participate in prep and on-ground work for occasional events and/or warehouse sales 

• High School Diploma 
• Able to work on-ground at our warehouse in Draper, UT 
• Motivated and capable of meeting deadlines
• Positive attitude and works well in a team setting
• Strong interpersonal, written, and verbal communication skills.
• Takes feedback and instruction well 
• Comfortable being on feet doing physical labor  

Email madeline@ivycityco.com  with the following information ---

1. a copy of your resume 

2. a cover letter sharing why you think you are a good fit for this role

4. Please include: WAREHOUSE ASSOCIATE in your email subject line.

If you are a good fit we will be in contact to set up an interview.

xx

JOIN OUR TEAM!

We are growing our team and couldn’t be more excited to invite a new dress obsessed friend into our Ivy Family!! Do you believe in fast-growing small businesses? Do you like to work with a small but close-knit team? Do you like to bring positive energy to the party? If these apply to you, keep reading.

OPERATIONS MANAGER 

full-time (35-40 hrs per week) // salary will depend on experience.

We are on the hunt for an operations manager who has experience working in the eCommerce industry and a go-getter attitude. Experience with staff management and leadership is required. This role will be in-house at our warehouse in Draper, UT. Hours will likely be 9 am-3 pm Mon-Fri. Official schedules will be determined upon hire.

The Specifics

A full-time role working closely with company owners, employees, and customers --- with a strong emphasis on improving existing procedures, implementing new ones, growing the team and the brand

• Learn the ins and outs of the operations behind Ivy City Warehouse Procedures and Staff Roles (shipping, returns, local pick-ups, exchanges, customer service, incoming inventory, inventory counts and product organization) 
• Constantly thinking of the brand, the customer, and the company as a whole, researching and brainstorming ways to improve operations and add to the overall wellbeing of company owners and the brand
• Oversee training and set-up of new software and tools as approved by owners
• Keep owners in the loop with team morale and needs when necessary
• Create and uphold a positive, work-hard + play-hard morale within the ivy city warehouse and online communications with all employees - creating a  space of honesty and friendship.  We want the team to feel like they can bring ideas and concerns to the table and feel recognized and supported in their successes 
• Coordinate all means for celebration, team member birthdays, team holiday party, etc.
• Oversee organization, set-up, bookings, budgets, and breakdown of warehouse sales, pop-ups, work trips, and events.
• Be a “by example” leader, never hesitating to get in and do the dirty work when needed
• Bring new ideas to the owners on how to improve the department functionally and culturally
• Help develop a goal-setting strategy and tracking for shipping and customer service teams
• Maintain a balance of teammates' workloads to avoid burnout 
• The “go-between” from staff and owners to ensure success and healthy communication for all
• Identify when the time is right to hire, help determine new hire roles, review applications, set up interviews and organize the training and integration of new employees 
• Face all tasks, opportunities, and challenges with a go-getter attitude 
• Perform other roles and responsibilities in this field as determined by owners 
  
  
  

• College graduate
• Experience in fashion retail preferred but not required
• Existing knowledge and experience with google sheets, docs, Shopify and Ship Station preferred but not required 
• Ability to learn new Softwares quickly 
• Tech-savvy 
• Experience with successfully building and/or leading teams 
• Comfortable with a position that varies between being on your feet doing warehouse work and sitting at a desk behind a computer
• Strong communication and active listening skills 
• Excellent problem-solving skills as well as the ability to multitask daily 

Email madeline@ivycityco.com  with the following information ---

1. a copy of your resume

2. a cover letter sharing why you think you are a good fit for this role

3. please state the pay-range you would be looking for 

4. Please include: OPERATIONS MANAGER in your email subject line.

If you are a good fit we will be in contact to set up an interview. 

JOIN OUR TEAM!

We are growing our team and couldn’t be more excited to invite a new dress obsessed lady into our Ivy Family!! Do you believe in fast-growing small businesses? Do you like to work with a small but close-knit team? Do you like to bring positive energy to the party? If these apply to you, keep reading.

*we are looking to hire quickly and have our new team member start February of 2020

SHIPPING MANAGER 

full-time (30-35 hrs per week) // this is an hourly position. hourly wage will depend on experience.

We are on the hunt for a shipping manager who has experience working in the eCommerce industry and a go-getter attitude. Experience with shipping and/or customer service is required. This role will be in-house at our warehouse in Draper, UT. Hours will likely be 9am-3pm Mon-Fri. Official schedules will be determined upon hire. We will look to this person to maintain, lead and improve our shipping and fulfillment processes, inventory management, and customer support processes and procedures. As a manager, we will trust this person to be a positive, lead-by-example type who can create good energy and flow for the shipping team. Community and culture mean everything to us, we can't wait to bring someone on to be a part of it and help grow it. 

The Specifics
- Responsible for ensuring that all warehouse and customer service needs are being met and tended to in a timely, efficient, and positive manner
- Manage Customer Support and Shipping teammates in regards to fulfilling their assigned duties, efficiency, strategy, and scheduling
- Be a positive force of representation to the Ivy City Co Brand. Bringing a go-getter mentality into the warehouse each day
- Build out bi-weekly work schedules for the shipping/customer support team 
- Responsible for the overall shipping strategy to ensure each order is fulfilled with care, precision, and punctuality
- Know the ins and outs of using shopify and ship-station, 
- Pull, Pack, and ship online orders. Pull, Pack, and coordinate local pick ups. 
- Keep up with inventory on all office supplies and shipping needs, ensuring we never run out of essential items to successfully fulfill an order
- Organize and perform regular inventory counts (minimum monthly) and report to Owners. Overall responsible for inventory management and strategy for keeping numbers  as accurate as possible
- Ensure that all incoming shipments are accepted, Inspected, and Inventory is Counted
- Assist the team in occasional warehouse sales and events when needed
- Train and lead current and future teammates in shipping and customer service best practices
- constantly analyze data and generate reports to find ways to improve and review success
- Set and report on quarterly goals centered around improving your department with new ideas and strategies regarding team efficiency, shipping costs, customer experience processes, shipping procedures, inventory management, etc.
- Perform other roles and responsibilities in this field as determined by owners 
 

HOW TO APPLY:
Email madeline@ivycityco.com a copy of your resume and a cover letter sharing why you think you are a good fit for this role!  Please include: SHIPPING MANAGER in your email subject line. If you are a good fit we will be in contact to set up an interview.