Loyalty
click here to access your rewards portal
(allow up to 10 seconds to pop-up after clicking the link above)
How do I sign up?
Click on the IC rewards icon in the lower left of your screen, then click sign up!
How do I access my rewards?
Simply click on the rewards icon in the lower left, sign in and then you’ll see all your rewards info.
How do I earn rewards?
Shop, leave reviews, like us on Facebook, and more! Just be sure you’re signed into your rewards account. You can see all ways to earn through the rewards portal. *Reviews on shipping protection and gift cards are not eligible for earning rewards.
How do I redeem rewards?
Click on the IC rewards icon, click ways to redeem, and all available rewards will be shown.
Are rewards points refundable?
Rewards points are not refundable.
Why didn’t I get my birthday points?
In order to redeem birthday points, you’ll want to make sure you have entered your birth date 30 days prior to your birthday. If you’ve done that, it may take a day or two to show.
Questions
If you have any additional questions, our team is happy to help! Chat with us live on the site during our chat business hours, or email us at hello@ivycityco.com
